The course was practicable, hands on, pace suited the participants as you could work as fast or as slow as you were capable. It has given me the opportunity to practice and to see the possibilities of what Google Docs can do.
Rob provided both small and complex technical support with getting the most out of google apps has been helpful beyond explanation, many times.
He knew my technical strengths and limitations, and provided instant assistance with my next step learning, enabling me to move forward independently with the task that I was working on
What really helped was the strategic, feet on the floor and considered recommendations. You don’t know what you don’t know so to have Rob push my thinking, share new ideas and guide into a better way was a huge win.